All cancellations must be made in writing by email to [email protected]. Cancellation notices received by 12:00 p.m. on the seventh day preceding the event will be refunded 100% of fees paid, less a $100 cancellation fee via the original payment method. Cancellation notices received after 12:00 p.m. on the seventh date preceding the event will not be eligible for a refund. If an event is canceled by IASPA for any reason, employers will receive a full refund of the registration fees paid. For any questions about the event, please contact [email protected].